Terms and Conditions

The following terms and conditions govern the use of the website and services provided by The Taj Heritage Cities. By using our website and services, you agree to be bound by these terms and conditions.


Definitions:

"The Taj Heritage Cities" refers to the travel company providing the services.

"Website" refers to the online platform operated by The Taj Heritage Cities.

"Services" refers to the tour packages and related services offered by The Taj Heritage Cities.

Customer" refers to any individual or group who books a tour with The Taj Heritage Cities.


Booking and Payment:

Customers may book a tour through the website or by contacting The Taj Heritage Cities directly. A tour reservation is confirmed once The Taj Heritage Cities receives a deposit or full payment. The balance is due prior to the start of the tour.


Cancellation and Refunds:
Customers may cancel a tour reservation at any time. The following cancellation fees apply:

More than 30 days before the start of the tour: full refund

15 to 30 days before the start of the tour: 50% of the total tour cost

Less than 15 days before the start of the tour: no refund

The Taj Heritage Cities reserves the right to cancel a tour due to circumstances beyond our control, such as natural disasters, political unrest, or other unforeseen events. In such cases, The Taj Heritage Cities will provide a full refund or offer an alternative tour.


Responsibility:

The Taj Heritage Cities is responsible for the services described in the tour itinerary. The Taj Heritage Cities is not responsible for any losses, damages, or expenses incurred by customers as a result of circumstances beyond our control, such as natural disasters, political unrest, or other unforeseen events.


The customer is responsible for obtaining all necessary travel documents, such as visas and passports, and for adhering to the laws and regulations of the countries visited on the tour.


Website Content:

The information and content provided on the website is for informational purposes only and may be subject to change without notice. The Taj Heritage Cities makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.


Jurisdiction:

These terms and conditions shall be governed by and construed in accordance with the laws of [Agra Civil Court]. Any disputes arising from these terms and conditions shall be resolved in the courts of [Agra Civil Court].


Modification of Terms and Conditions:

The Taj Heritage Cities reserves the right to modify these terms and conditions at any time. If we make changes to the terms and conditions, we will update the effective date at the top of this page. We encourage customers to review the terms and conditions periodically to stay informed of any changes.


Contact Us:

If you have any questions or concerns about these terms and conditions, please contact us at thetajheritagecities@gmail.com. We are committed to providing the best possible travel experience, and we will do our best to address any questions or concerns.

Help Desk

Do not hesitate to reach us on
Call / WhatsApp. We are an expert team and we are happy to talk to you.

+91 9997434459 (24x7 Available )